SHIPPING & RETURNS
Shipping Policy
All products will be shipped within 3 working days from receipt of payment. If for any reason there is going to be a delay in shipping you will be contacted by email to explain the circumstances. Any questions then please do not hesitate to email us at lowlifeclothing24@hotmail.com
Return & Exchange Policy
At lowlife, we want you to love what you wear. If you're not completely satisfied with your purchase, we’re here to make it right.
Returns eligibility
Timeframe: You have 30 days from the delivery date to request a return.
Condition: Items must be unworn, unwashed, and in original condition with tags if applicable. We reserve the right to reject returns that show signs of wear, washing, or damage.​
How to initiate a return:
Contact Us: Email us at lowlifeclothing24@hotmail.com with your order number and reason for the return.
Approval: Once approved, you will receive return instructions and a return shipping address.
Shipping: Pack the items securely and ship them back using a trackable service.
Return shipping costs are the responsibility of the customer unless the item was received damaged or incorrect.​
Refunds:
Refund Method: Once we receive and inspect the item, you will be refunded to your original payment method within 7-10 business days.
Shipping Fees:
Original shipping charges are non-refundable unless the return is due to an error on our part.​
Damaged or defective items:If you received a faulty or incorrect item, please reach out within 7 days of delivery for a replacement or full refund, including shipping costs.​
For any questions, feel free to contact us at lowlifeclothing24@hotmail.com. We're here to help!